SEI vs. Fidelity: Transparency, Service, and Data Ethics
Why Sterling Edge Financial Partners With SEI Private Trust
At Sterling Edge Financial, we are committed to true transparency, client-first service, and strict fiduciary responsibility. Our decision to work with SEI Private Trust over retail brokerages like Fidelity reflects these priorities and is grounded in recent industry practices and clear, up-to-date differences.
SEI vs. Fidelity: Fee Structure, Service, and Data Ethics
1. Transparent Fee Structure—and No Hidden Margins
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SEI Private Trust uses explicit, fully disclosed asset-based fees. Fee schedules are clear, itemized, and part of every client agreement. You always know what you pay and why.
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Fidelity, by contrast, generates much of its revenue from indirect sources: cash sweep spreads, promotion of in-house products, and the strategic routing of trades. Over the past few years, as major brokers shifted to “zero-commission,” hidden margins elsewhere have become a bigger part of the business13.
2. No Product Pushing or Conflicted Sales Practices
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SEI does not reward us for steering clients toward in-house or high-margin products.
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Fidelity, on the other hand, aggressively markets its own funds—many of which contain embedded fees and may not always serve the client’s best interest. Cross-subsidized or “zero-fee” funds are often used strategically to upsell clients or boost engagement with pricier services6.
3. Superior, Fiduciary-Focused Service
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SEI’s model is built for advisors who act as fiduciaries and for institutions that demand specialized support. This includes dedicated service teams and robust compliance controls—not generalized, high-volume call centers15.
4. Your Data: Fidelity Monetizes, SEI Protects
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Fidelity monetizes massive amounts of client behavioral, demographic, and trading data by analyzing trends and using those insights to develop new products and marketing strategies1.
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Even though Fidelity claims not to "sell" individual data due to regulatory obligations, it leverages your anonymized data internally for business advantage.
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This kind of data usage increases exposure if a data breach occurs, with recent headline cases reinforcing privacy concerns.
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SEI Private Trust does not sell or broadly monetize client data. SEI’s business model is not built around data extraction, and it uses your information strictly for providing custodial and compliance services, upholding a higher bar for privacy and security5.
How SEI Private Trust Gets Paid—Recent Practices
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Asset-Based Custody & Administration Fees: Transparent, percentage-of-assets fees, adjusted lower for larger portfolios15.
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Management Fees (for SEI-managed funds, if selected): These apply only if you or your advisor choose SEI products, with all expenses documented.
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Technology Platform Fees: SEI earns platform fees for powering secure, customized advisor and client experiences1.
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Cash Program (Sweeps): SEI discloses any compensation received for sweeping client cash to affiliated deposit programs, and competitive rates are documented.
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No Payment for Order Flow: SEI does not generate revenue from directing order flow or “internalization,” common at many retail brokerages13.
Why Sterling Edge Chooses SEI Over Fidelity
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Complete Fee Transparency: No hidden product margins, sales incentives, or forced upsells.
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No Client Data Monetization: SEI does not treat your financial history or behavior as a salable commodity.
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True Fiduciary Service: SEI’s dedicated advisor support and institutional practices align directly with the interests of investors.
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No Cross-Selling Pressure: You are never pushed into proprietary funds or higher-cost solutions for platform profit.
At a Glance: SEI vs. Fidelity (as of 2025)
Category | SEI Private Trust | Fidelity (Retail) |
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Revenue Model | Explicit, asset-based, transparent fees | Hidden margins: cash sweeps, order flow, internal products |
Cash Sweeps | Disclosed, itemized, competitive rates | Large, often undisclosed spread on client cash |
Proprietary Funds | Only if client chooses SEI products | Aggressive promotion and cross-subsidization |
Order Execution Revenue | None; no payment for order flow or trade internalization | Order routing, internalization, payment for order flow |
Data Usage/Monetization | Used strictly for service/compliance, not monetized | Monetized internally for business, product development |
Service Model | Advisor-focused, personalized support | High-volume retail, sales-driven call centers |
By choosing SEI, Sterling Edge Financial puts clarity, client safety, and real fiduciary care above all else. You will never be steered toward high-margin or unnecessary products, and your personal information always remains your own.
Want to see our full fee schedules or privacy practices?
Contact your Sterling Edge advisor—your questions are always welcomed, and you’ll always get a straight answer.
Here is a list of notable lawsuits involving Fidelity mutual funds and conflicts of interest since 2020, along with easy-to-click URLs for your reference:
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Fidelity $28.5 Million Settlement in Self-Dealing 401(k) Plan Suit (2024)
Alleged fiduciary breach for promoting Fidelity’s mutual funds at the expense of plan participants. Fidelity agreed to pay $28.5 million and implement process changes.
Read more
Additional coverage -
ERISA Claims over Fidelity "Infrastructure Fees" Dismissed (2023-2024)
Lawsuit claiming that Fidelity’s infrastructure fees constituted secret kickbacks and fiduciary breaches was dismissed by courts, affirming lack of unilateral fee control by Fidelity.
Summary and court ruling
Dismissal coverage -
Fidelity Fiduciary Fee Review & Monitoring Lawsuit (Ongoing)
Claims focus on alleged failure to monitor Fidelity mutual funds, recordkeeping fees, and revenue sharing under ERISA. Mixed rulings but ongoing scrutiny.
Detailed analysis -
Whistleblower Lawsuit Alleging Fidelity Broker Sales Pressure (2024)
Former advisor alleged Fidelity pressured brokers to sell high-revenue "Tier 3" managed accounts over passive or self-directed options, incentivizing costlier products.
Coverage of wrongful termination suit -
Reynolds v. Fidelity: Wage & Hour Class Action (Settlement 2020)
Though not directly about funds, relates to the company’s employment practices and indirectly to institutional operations.
Case overview -
Court Upholds Fidelity Victory in Mutual Fund Fees Litigation (2021)
Approves dismissal of claims that Fidelity inflated fees paid by plans by charging funds certain fees, establishing limits of fiduciary liability.
Reuters summary -
Multiple Lawsuits Questioning Fidelity Active Management Fund Offerings (2020+)
Challenges around Fidelity’s offering of active management funds versus cheaper alternatives in retirement plans.
More info
Kit Lancaster, CFP®
Founder, Sterling Edge Financial
https://www.sterlingedgefinancial.com/
Book a Meeting with Kit Lancaster CFP
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This content is being provided for informational purposes only and should not be construed as specific recommendations or investment advice. Always consult with your investment professional before making important investment decisions. Diversification and asset allocation strategies do not assure profit or protect against loss. Indices mentioned are unmanaged and cannot be invested into directly. Past performance is no guarantee of future results. Investing involves risk. Depending on the types of investments, there may be varying degrees of risk. Investors should be prepared to bear loss, including total loss of principal.
Securities offered through Registered Representatives of Cambridge Investment Research, Inc., a broker-dealer member FINRA/SIPC. Advisory services through Cambridge Investment Research Advisors, Inc., a Registered Investment Advisor. Cambridge and Sterling Edge Financial LLC. are not affiliated.
These cases highlight ongoing concerns about conflicts of interest, fiduciary duties, fee transparency, and product promotion related to Fidelity mutual funds in recent years.
If you want, I can provide a formatted summary tailored for a presentation or client education.
- https://www.groom.com/resources/fidelity-wins-dismissal-from-erisa-claims-based-on-infrastructure-fees/
- https://www.asppa-net.org/news/2020/7/fidelity-settles-285-million-process-changes/
- https://www.planadviser.com/fidelity-pay-28-5-million-settle-self-dealing-suit/
- https://www.cohenmilstein.com/case-study/reynolds-v-fidelity/
- https://www.asppa-net.org/news/2020/4/court-finds-fault-fiduciary-fee-review/
- https://www.advisorhub.com/fidelity-pressured-brokers-to-sell-customers-on-costlier-investments-ex-advisor-claims/
- https://www.omm.com/news/in-the-news/reuters-1st-circuit-upholds-fidelity-win-in-mutual-fund-fees-lawsuit/
- https://www.mercer.com/insights/law-and-policy/fidelity-wins-dismissal-of-erisa-lawsuit-over-infrastructure-fees/
- https://www.fidelity.com/tax-information/fidelity-mutual-fund-tax-information
- https://www.plansponsor.com/use-fidelity-active-management-funds-questioned-court/
Key Sources
1 Kitces.com: Comparing Small RIA Custodians Beyond Schwab And Fidelity, 2024
3 InvestmentNews: RIA Custodian Comparison, 2024
5 SEI Newsroom: SEI’s Collective Investment Trust Business Surpasses $200 Billion, 2022
6 YCharts: Fidelity Fund Structures, 2025
- https://www.kitces.com/blog/ria-custodian-list-best-platforms-small-startup-ria-altruist-axos-tradepmr-eas-pershing-schwab/
- https://www.bogleheads.org/forum/viewtopic.php?t=255931
- https://www.investmentnews.com/goria/custodian/ria-custodian-comparison-which-one-is-right-for-you/250320
- https://www.trefis.com/data/companies/SEIC/no-login-required/PvWXmSwi/SEI-Investments-vs-Fidelity-National-Information-Services-Neither-Seems-Like-A-Good-Bet
- https://www.seic.com/newsroom/seis-collective-investment-trust-business-surpasses-200-billion-net-assets
- https://ycharts.com/mutual_funds/M:FID7383.TO
- https://ycharts.com/mutual_funds/M:FID7391.TO
- https://www.morningstar.com/company-reports/1263453-sei-investments-makes-progress-with-some-recent-sales-wins
- https://seidocs.filepoint.live/assets/pdfs/SAIs/SIT-SAI.pdf
- https://ohioauditor.gov/auditsearch/Reports/2021/Kent_State_University_2020-Portage_FINAL.pdf